AI Models Are a Dime a Dozen: How Businesses Win By Moving Beyond the Hype with a Deeply Unified Platform
The technology industry loves a gold rush. In the late ‘90s, companies raced to claim their piece of the “information superhighway,” stockpiling bandwidth and investing in domain names. A decade later, the mobile revolution sparked a similar frenzy, with businesses scrambling to launch apps, regardless of whether they served a true purpose. The cloud era […]
CIOs Who’ve Embraced AI Agents Share How To Get Started
CIOs have long been at the forefront of AI innovation, but the rise of autonomous AI agents marks a new era — one where digital labor has the power to transform how businesses operate. This shift presents an exciting opportunity for CIOs to boost efficiency, accelerate growth, and reimagine the workplace of the future. Yet, […]
AI Agents Will Enhance — Not Impair — Privacy. Here’s How.
Data privacy and security concerns are top barriers to AI adoption, and there’s no shortage of predictions about the possible risk ahead for privacy and cyber security teams. But rather than viewing AI agents — a type of AI that can complete tasks without human intervention — as privacy threats, it’s time to see them […]
AI Models Are a Dime a Dozen: How Businesses Win Moving Beyond the Hype with a Deeply Unified Platform
The technology industry loves a gold rush. In the late ‘90s, companies raced to claim their piece of the “information superhighway,” stockpiling bandwidth and investing in domain names. A decade later, the mobile revolution sparked a similar frenzy, with businesses scrambling to launch apps, regardless of whether they served a true purpose. The cloud era […]
Navigating Agentic AI’s Future: Balancing Innovation and Compliance
Concern over regulatory compliance jumped eight percentage points in a recent year-over-year study of Salesforce customers. And that’s for good reason — the global regulatory landscape is rapidly evolving to adjust as autonomous AI becomes more ubiquitous. Agentforce, the agentic layer of the deeply unified Salesforce Platform, empowers companies to innovate with AI while adhering […]
U.S. Drivers Look to AI Agents to Improve Car Buying and Ownership, New Survey Reveals
American car owners and lessees see agentic AI as a potential game-changer in the car buying and ownership experience, according to new research from Salesforce. The survey of over 1,000 American car owners and lessees found that drivers are eager for agents to improve the often frustrating process of buying, driving, and servicing cars: Why […]
Autodesk, IBM, and Indeed Reveal Strategies for AI Agent Adoption at Work
CIOs including Autodesk’s Prakash Kota, IBM’s Ann Funai, and Indeed’s Anthony Moisant reveal how AI agents are transforming employee productivity and experience while addressing key adoption challenges around trust. Why it matters: As enterprises race to deploy AI, many struggle with employee anxiety. According to a Salesforce report, seventy-six percent of workers feel an urgency […]
By Paid Invitation: How Hackers Make Salesforce More Secure in the Agentic AI Era
Salesforce not only asks ethical hackers to “break into” its technology — it has also invested more than $23 million to date in a Bug Bounty Program that encourages it. The program is a critical part of Salesforce’s strategy to identify security gaps, protect customer data, and address potential risks before malicious actors can exploit […]
Salesforce Spring ’25 Release: New Agentforce Skills, Reasoning, and Integrations to Build a Digital Labor Workforce
Salesforce today announced that the Spring ‘25 release is now live, marking continued momentum for Agentforce, the digital labor platform. Why it matters: The Spring ʼ25 release includes hundreds of new features, including a new library of pre-built skills, enhanced reasoning powered by the Atlas Reasoning Engine, and pre-built integrations. These features will be generally […]
How “Everywhere Analytics” Will Drive Business Performance in 2025 and Beyond
Most data analysts and analytics companies operate under the assumption that if people have access to quality data when and where they need it most, they’ll actually use it. But that’s not entirely true. Studies show analytics and IT leaders are building data cultures, investing in data and analytics tools, and training people to make […]

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