AI’s in Style: Ulta Beauty Helps Shoppers Virtually Try New Hairstyles
Shoppers pondering a new hairstyle can now try styles before committing to curls or a new color. An AI app by Ulta Beauty, the largest specialty beauty retailer in the U.S., uses selfies to show near-instant, highly realistic previews of desired hairstyles. GLAMlab Hair Try On is a digital experience that lets users take a
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2025 Predictions: AI Finds a Reason to Tap Industry Data Lakes
Since the advent of the computer age, industries have been so awash in stored data that most of it never gets put to use. This data is estimated to be in the neighborhood of 120 zettabytes — the equivalent of trillions of terabytes, or more than 120x the amount of every grain of sand on
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How AI Is Personalizing Customer Service Experiences Across Industries
Customer service departments across industries are facing increased call volumes, high customer service agent turnover, talent shortages and shifting customer expectations. Customers expect both self-help options and real-time, person-to-person support. These expectations for seamless, personalized experiences extend across digital communication channels, including live chat, text and social media. Despite the rise of digital channels, many
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