Salesforce today announced that MuleSoft has been named as a Leader in the IDC MarketScape: Worldwide B2B Middleware, 2024. The in-depth assessment highlights the strengths of MuleSoft’s Anypoint Partner Manager in meeting a business’s needs for seamless B2B integration and automation, fast and efficient partner onboarding, and end-to-end visibility of business transactions across the supply chain.  

To receive a complementary excerpt of the report, download it here.

Why it’s important: B2B integration streamlines supply chain management and business operations such as order placement, invoicing, shipment notifications, inventory checks, and more by enabling organizations to secure and automate information exchange between business partners. 

As businesses start to incorporate AI agents into their supply chain and operations, having a strong B2B integration foundation ensures seamless agent data exchange via Electronic Data Interchanges (EDIs), APIs, and unstructured data formats. 

However, only an estimated 29% of apps are connected and 95% of IT leaders report integration issues as the top blocker for AI implementation.

Innovation in action: Anypoint Partner Manager accelerates partner onboarding and operational management with a cloud-native, low-code B2B integration solution. It is deeply integrated with the rest of Anypoint Platform’s integration, API management, and automation capabilities, giving businesses a complete solution to manage their critical B2B data. MuleSoft Anypoint Partner Manager unifies B2B communications across EDI, API, and unstructured data formats, enabling organizations to build composable ecosystems that ensure compliance, drive efficiency, and enhance visibility across end-to-end processes.

The platform offers:

• AI-Readiness: Anypoint Partner Manager’s platform APIs provide visibility into real-time transaction data, enabling organizations to build informed agentic experiences that can perform tasks such as partner onboarding, checking B2B transaction history, performing trend analysis, forecasting, and more.
• Transaction Visibility: Customers can filter transaction activity by partners, message types, direction, and specific message attributes such as purchase order number, invoice number, or other custom fields. 
• Transaction Management: Business and operational users can replay B2B transactions with a simple click of a button to recover from errors. Replay actions can also be automated through platform API calls.
• Order Management System (OMS) Connectivity: With support for Salesforce Order Management, business teams can streamline their EDI orders, invoices, shipping statuses, and other important commerce and supply chain-related transactions, across all digital channels.
• Intelligent Document Processing (IDP): Anypoint Partner Manager allows users to leverage MuleSoft IDP, which enables teams to rapidly extract and structure data from documents to integrate with downstream systems. It uses advanced AI algorithms to extract and structure data from diverse formats such as PDFs and images.
• CSV and Delimited Files Support: Customers can onboard their business partners faster with a simplified and configuration-driven low-code experience, enabled by a wide variety of data formats and protocols. 

With MuleSoft’s Anypoint Partner Manager, we’ve completely transformed our approach to B2B integrations.

Angel Ferrer, Director – Enterprise Applications, Premier Packaging

Perspectives:

• “The ability to seamlessly connect a B2B ecosystem is critical for supply chain success so buyers and sellers can manage and monitor all processes between them. With AI, MulesSoft Anypoint Partner Manager makes this process faster and more efficient with a developer-first UI and features, comprehensive support for key business transaction formats, and end-to-end transaction visibility providing a window into important business insights. For example, agents can provide visibility to all partners by surfacing transaction data in real time to accelerate the ordering process.” – Andrew Comstock, SVP & GM of MuleSoft, Salesforce 
• “With MuleSoft’s Anypoint Partner Manager, we’ve completely transformed our approach to B2B integrations. What was once a lengthy and often challenging process has evolved into a seamless and efficient partner onboarding experience. Teams across our organization are now actively embracing integrations, drawn by the ease of use, improved accuracy, and significant time savings‌ — ‌thousands of hours of labor saved and counting!” – Angel Ferrer, Director – Enterprise Applications, Premier Packaging

Learn more:

• Find more information on MuleSoft Anypoint Partner Manager
• Read a complementary excerpt of the IDC MarketScape: Worldwide B2B Middleware, 2024
• Dive deeper with this webinar on MuleSoft’s B2B integration and order management solutions 
• Watch how Salesforce’s Agentforce and MuleSoft Anypoint Partner Manager help organizations automate B2B procurement and order workflows through agentic actions

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