Marc Benioff Receives Eisenhower Award from the Business Council for International Understanding

Salesforce Chair and CEO Marc Benioff has been recognized with the Eisenhower Global Leadership Award in honor of his commitment to positive change through business, advocacy, philanthropy, and civic engagement. The distinction, which Benioff accepted at a special ceremony in New York City on Thursday, Nov. 14, is one of the nonprofit Business Council for […]

Agentforce Hackathon NYC: How 45 Teams Turned Big Ideas into Real AI Agents

The buzz was palpable at Agentforce World Tour NYC this week, where over 10,000 Trailblazers gathered to get hands-on with AI agents and discover what AI was meant to be. A key highlight of the event was a new, two-day hackathon that saw 45 teams compete to build some of the world’s most exciting agents […]

Salesforce Data: AI Steers the Cyber Week Shopping Cart to $61 Billion in Sales

Salesforce data and insights based on the activity of global shoppers reveal strong consumer interest in Cyber Week and the power of AI agents to maximize conversion AI contributed to 17% of global purchases in the last seven weeks Salesforce today reported that the upcoming Cyber Week is expected to drive $311 billion in global […]

The Force Behind Agentforce: How Data Cloud Fuels the Customer 360 Platform and the Next Era of AI

Last month, Salesforce announced the general availability of Agentforce, marking a significant milestone in the creation of autonomous agents for business. Agentforce is an integrated AI solution on the Salesforce Platform designed to build, deploy, and scale AI agents. Agentforce goes beyond chatbots and copilots, using advanced reasoning abilities to make decisions and take action, […]

Unity Environmental University Taps Agentforce to Scale Student Recruitment and Enhance Enrollment Experiences

With Salesforce Education Cloud and Agentforce, Unity aims to increase the number of students enrolled from 10,000 to 50,000 in five years Implementing Agentforce is expected to help Unity save $800 in staff resource time for every request for information made via their website Salesforce and Unity Environmental University today announced that the university is […]

Agent-Powered Ordering: ezCater Taps Agentforce to Transform Workplace Food Management

ezCater, the #1 food tech platform for workplaces in the U.S., is expanding its collaboration with Salesforce. The Boston-headquartered company is using Agentforce and Data Cloud to help alleviate the challenges of ordering food for the workplace and deliver more personalized customer experiences. From simpler tasks like modifying the quantity of food ordered to helping […]

Marc and Lynne Benioff Pledge $25M for New Kea’au Health Center

Marc and Lynne Benioff, ​​long-standing philanthropists in the state of Hawai’i, have pledged $25 million to build a health center in Kea‘au to improve access to medical services in the underserved Puna District. Why it’s important: The clinic will address the critical need for increased healthcare access in the Puna District, which sits on the […]

Marc and Lynne Benioff Gift Helps Fund 3,500 Hawai’i Public School Teacher Projects

A significant investment in Hawai‘i’s public schools by Marc and Lynne Benioff, ​​long-standing philanthropists in the state of Hawai’i, is now fueling innovative educational projects across Hawai’i. The Hawai’i State Department of Education (HIDOE) recently announced that, with the Benioffs’ support, it has distributed $2.5 million to qualifying DonorsChoose projects by Hawai‘i’s public school teachers.  […]

AI Urgency Is Up but U.S. Adoption Is Slowing, Says New Slack Workforce Index

Latest research shows a ripe opportunity for AI agents to address key blockers and help accelerate AI adoption among workers Despite continued urgency on the part of business leaders and growing interest in AI among employees, AI adoption in the U.S. is cooling, according to the new Slack Workforce Index. AI adoption rates among U.S. […]

The Future of AI Agents: Top Predictions & Trends to Watch in 2025

The first AI, created in 1950, essentially functioned like a recipe follower — strictly adhering to a set of instructions without any tasting or adjusting along the way. Today, AI is or more like a skilled chef, one who can taste, adapt, and even invent recipes — dynamically learning and generating creative outputs. But what […]