Ascendant Bot
- Salesforce , Uncategorized
- August 6, 2024
New Salesforce AI and Data Tools Help Nonprofits Engage with Stakeholders, Boost Fundraising, and Improve Program Efficiency
New AI capabilities for Nonprofit Cloud enable nonprofits to quickly generate personalized fundraising proposals and summarize key information to improve programs and stakeholder engagement Salesforce Data Cloud for Nonprofits helps nonprofits unify and harmonize their data to gain a holistic understanding of their donors, prospects, and other key stakeholders Nonprofit customers like Pancreatic Cancer Action […]
- Salesforce , Uncategorized
- August 2, 2024
Salesforce Signs Definitive Agreement to Acquire PredictSpring
Salesforce has signed a definitive agreement to acquire PredictSpring, a modern retail Point-of-Sale (POS) software vendor built natively in the cloud. Following the close of the transaction, PredictSpring will enable Salesforce to provide a unified omnichannel platform spanning digital and physical channels. PredictSpring will complement existing Customer 360 capabilities and bring Salesforce’s technology further into […]
- Salesforce , Uncategorized
- August 1, 2024
Why It’s Critical to Build Trust in an AI World
Business leaders today are looking to AI to unlock new innovations and gain a strategic advantage. Bridging the trust gap between this cutting-edge technology and the people implementing it is an important piece of the change management puzzle. A recent AI study showed more than half of workers don’t trust the data used to train […]
- Salesforce , Uncategorized
- July 31, 2024
How Artificial Intelligence Can Help Us Build a More Human Workplace
Editor’s Note: This byline sets up the context for how we get to the kind of plausible, trustable future of AI-human collaboration explored in the second issue of Salesforce Futures Magazine. Tomorrow’s business leaders won’t run their companies the way they’re run today. They’ll rely on specialized, autonomous AI agents to augment employees. They’ll have […]
- Salesforce , Uncategorized
- July 31, 2024
Salesforce Equality Group Leader on Uplifting Indigenous Cultures, Voices, Traditions
Editor’s note: This story is part of an ongoing series to spotlight our Equality Groups and how they serve Salesforce employees globally. Check out previous interviews with the leaders of Outforce, Asiapacforce, Southasiaforce, and Earthforce. Indigenousforce is a Salesforce Equality Group dedicated to education, engagement, collaboration, and knowledge-sharing, with the aim of respecting and celebrating […]
- Salesforce , Uncategorized
- July 31, 2024
Salesforce Announces Partner Connect for Tech Channel Sales: Real-Time Visibility on Shared Deals Across CRMs
Salesforce today announced Partner Connect, a new feature for its Partner Relationship Management (PRM) solution that will allow businesses to share real-time visibility into partner channel sales and make it easy for teams working across CRM platforms to streamline deals shared across businesses. Why it matters: Tech companies are increasingly under pressure to deliver results […]
- Salesforce , Uncategorized
- July 31, 2024
Does AI Have a Sustainability Dilemma? New Research Shows Optimism Despite AI Energy Demands
A recent survey of nearly 500 sustainability professionals found that while almost 4 in 10 worry about AI’s potential negative impacts on sustainability efforts at their organization, even more (57%) are optimistic that they can balance the negative impact with AI’s benefits. Why it matters: AI-driven data center power usage could double by 2026 — […]
- Salesforce , Uncategorized
- July 31, 2024
How Salesforce Is Balancing AI Innovation with Environmental Responsibility
A recent Salesforce survey revealed that 65% of sustainability professionals believe their company needs to balance the benefits of AI with its environmental costs. If built and used without care, for example, the technology can contribute to spiking energy usage that can increase carbon emissions and exacerbate the climate crisis. These same professionals are also […]
- Salesforce , Uncategorized
- July 31, 2024
Salesforce Introduces New Service Cloud Tools to Help Teams Increase Agent Productivity and Serve Customers Even Better
Salesforce today announced new out-of-the-box service components, an automation tool, and a new app for Service Cloud customers, enabling agents to solve customer cases faster than ever before and helping companies easily scale support. Why it’s relevant: Sixty-nine percent of agents say that balancing speed and quality is a challenge. And with the volume of […]
- Salesforce , Uncategorized
- July 31, 2024
Salesforce Report: Sales Teams Using AI 1.3x More Likely to See Revenue Increase
According to new research released today in Salesforce’s sixth State of Sales report, 67% of sales reps don’t expect to meet their quota this year, and an even larger 84% missed it last year. These numbers highlight the significant pressure sellers are under. Lagging productivity may also be a factor. Sales reps report spending 70% […]
How to request a change to a CVE record
