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The Changing Role of Developers in the Age of AI Agents

Anthropic CEO Dario Amodei recently predicted that AI will write 90% of code within six months and dominate nearly all coding within a year. While many worry this signals the replacement of developers, they may be missing the bigger picture. AI isn’t just automating work, it’s reshaping roles and unlocking new opportunities. At Salesforce, we […]

Why Customers Say Unified Data Is Critical for AI Agents

AI agents are only as good as the data they’re able to access, but many organizations are still struggling to bring it all together. The stakes rise as leaders push to deploy AI agents for productivity and efficiency. They quickly run into fragmented data scattered across platforms, repositories, and formats. As a result, CIOs find […]

The Kindergarten Test: How AI Will Free Workers from Drudgery

Forget multiple screens, keyboards, and mouse pads. Imagine a workday where you simply instruct your computer on the tasks you want done. Max Kirby, Principal AI Architect at Salesforce, believes this future is closer than you think. Kirby recently discussed his predictions for the agentic AI-powered workplace of 2030 with Marc Escobosa, VP of Salesforce […]

A New Definition of Smart: Agentic AI’s Impact on Critical Thinking

Artificial Intelligence (AI) headlines often warn of a future where humans outsource cognition to algorithms, eroding our intellectual capabilities. The reality, however, appears to be just the opposite. Emerging research and real-world implementations show that when properly integrated into workflows, AI doesn’t diminish human cognitive capabilities — it enhances them. By handling routine tasks and […]

The Rise of AI Developer Tools: A New Era in Code and Collaboration

Software developers are under more pressure than ever — juggling complex codebases, repetitive tasks, and the constant need to innovate. These challenges create bottlenecks, slowing down progress and increasing burnout. To address these challenges and unlock developer potential, companies are turning to a new generation of AI developer tools. Research backs this trend, with 96% […]

Salesforce Exec: How CIOs Can Overcome Hurdles Around Agentic AI

Reflecting on industry conversations this year, Salesforce President and Chief Engineering & Customer Success Officer Srini Tallapragada shared that CIOs are eager to embrace agentic AI, saying, “Everybody wants to go in on an AI strategy.” In fact, CIOs are bullish on the technology, with 66% reporting confidence that AI will drive ROI. But they […]

75% of Retailers Say AI Agents Will Be Essential to Compete

Data from Salesforce’s sixth Connected Shoppers Report offers a glimpse into the future of retail Retailers are feeling pressure as costs mount, customer expectations rise, and technology gets increasingly complex, according to a new report from Salesforce, but AI agents offer a path forward. In fact, three out of four retailers believe AI agents, a […]

New Data: Gen Z Embraces AI for Social Media Spending

Gen Z is fueling a social shopping explosion, with 39% now having purchased and 76% having discovered products on social media platforms, according to Salesforce’s latest Connected Shoppers Report. Why it matters: The future of retail hinges on capturing the market for Gen Z, a demographic group born between the mid-to-late 1990s and early 2010s […]

75% of Retailers Say AI Agents Will Be Essential Compete

How Agentic AI Can Fulfill the Promise of Connected Cars

Drivers consider connected features to be nearly as important as a car’s brand, according to Salesforce research. But automotive companies haven’t been able to tap into the full potential of these features — until now. Connected cars have been in development for decades, yet their full potential remains frustratingly untapped. A typical connected vehicle can […]