Trending News: Our remedies proposal in DOJ’s search distribution caseHow Chrome’s Autofill can drive more conversions at checkoutThe latest AI news we announced in DecemberOpenAI’s latest o1 model now available in GitHub Copilot and GitHub ModelsInside the research: How GitHub Copilot impacts the nature of work for open source maintainersListen to our podcast conversation about Project Astra.Introducing Annotated Logger: A Python package to aid in adding metadata to logsEnhance build security and reach SLSA Level 3 with GitHub Artifact AttestationsStable Diffusion 3.5 Large is now available in Amazon BedrockLearnLM outperformed other AI models in a recent technical study.Get the most out of Pixel Screenshots with these 8 tips321 real-world gen AI use cases from the world’s leading organizationsGrupo Petrópolis solves mobile workforce challenges with Android Enterprise2024 at GoogleAI’s in Style: Ulta Beauty Helps Shoppers Virtually Try New HairstylesNieR Perfect: GeForce NOW Loops Square Enix’s ‘NieR:Automata’ and ‘NieR Replicant ver.1.22474487139…’ Into the CloudAnnouncing 150M developers and a new free tier for GitHub Copilot in VS Code5 ways Open Health Stack is helping developers address healthcare gapsNVIDIA Awards up to $60,000 Research Fellowships to PhD StudentsAI at Your Service: Digital Avatars With Speech Capabilities Offer Interactive Customer ExperiencesImbue’s Kanjun Qiu Shares Insights on How to Build Smarter AI AgentsEmail scams surge over the holiday — here’s how Gmail keeps you safeWATCH: Introducing Agentforce 2.0, the Digital Labor PlatformMarc Benioff Weighs In On The AI-Powered FutureTAG Bulletin: Q4 2024Introducing Agentforce 2.0: The Digital Labor Platform for Building a Limitless WorkforceHow an Advanced Reasoning Engine Is Powering the Next Generation of AI AgentsTry our newest 2.0 Experimental Advanced model in Gemini Advanced.Uncovering GStreamer secretsNVIDIA Unveils Its Most Affordable Generative AI SupercomputerAI in Your Own Words: NVIDIA Debuts NeMo Retriever Microservices for Multilingual Generative AI Fueled by DataWe’re updating our Generative AI Prohibited Use Policy.6 unique ways we advanced energy solutions in 2024Easily find educational resources in your preferred language.News Showcase is launching in SwitzerlandThe Adecco Group Scales Recruitment, Accelerating AI Integration with SalesforceAgentforce Brings Vivint Customer Service Teams 24/7 Support5 ways AI will shape businesses in 2025New Amazon EC2 High Memory U7inh instance on HPE Server for large in-memory databases8 ways I use Google Home for cozy, festive holiday vibesWhat’s Next for the Agentic Era? 4 Things Salesforce Futures Is Watching for 2025Tech Leader, AI Visionary, Endlessly Curious Jensen Huang to Keynote CES 2025And that’s a wrap!State-of-the-art video and image generation with Veo 2 and Imagen 3AI startups can apply for our Google for Startups Cloud AI Accelerator nowHow Android Enterprise helps ADMR’s workforce keep patient data safeWhisk: Visualize and remix ideas using images and AIAWS Weekly Roundup: Amazon EC2 F2 instances, Amazon Bedrock Guardrails price reduction, Amazon SES update, and more (December 16, 2024)As Holiday Sales Surge, Retailers Embrace AI Agents, In-Store Pick Up to Close Out 2024What Is Extended Reality?GitHub Availability Report: November 2024Two years of progress for the Google Career Certificates FundNotebookLM gets a new look, audio interactivity and a premium versionGoogle Agentspace is bringing AI agents and AI-powered search to enterprises.Year in Search 2024: The Breakout searches of the yearMarc Benioff, Salesforce Founder: Why Salesforce Isn’t Hiring Software EngineersDiverse and Ethical Product Testing: How Salesforce Builds Trust in Agentforce24 of our favorite AI tips from 2024So many tokens, so little time: Introducing a faster, more flexible byte-pair tokenizerReady Player Fun: GFN Thursday Brings Six New Adventures to the CloudSharing data on our DMA hotels testAndroid XR: The Gemini era comes to headsets and glasses3 artists reimagine AI imagery through speculative photographyOur new deal to remove CO2 from the atmosphere by crushing rocksNow Available – Second-Generation FPGA-Powered Amazon EC2 instances (F2)How to Build Responsible AI with Agentforce | Salesforce CIO CornerDriving Mobility Forward, Vay Brings Advanced Automotive Solutions to Roads With NVIDIA DRIVE AGXListen to a deep dive conversation about Gemini 2.0.New features in Android to help you stay safe from unwanted Bluetooth trackingCodeQL zero to hero part 4: Gradio framework case studyInto the Omniverse: How OpenUSD-Based Simulation and Synthetic Data Generation Advance Robot LearningBuilt for the Era of AI, NVIDIA RTX AI PCs Enhance Content Creation, Gaming, Entertainment and MoreTry Deep Research and our new experimental model in Gemini, your AI assistantIntroducing Gemini 2.0: our new AI model for the agentic eraGemini 2.0: Our latest, most capable AI model yetTrillium TPU, our most powerful AI chip yet, is now generally available.Here are 3 new ways developers can test out Gemini 2.0.Filling your CTV ad break with Google Ad ManagerAI Pioneers Win Nobel Prizes for Physics and ChemistryHow I’m using Pixel to create my holiday cardOur favorite Chrome extensions of 2024What the EU’s new software legislation means for developersTurn Down the Noise: CUDA-Q Enables Industry-First Quantum Computing Demo With Logical QubitsA new approach to data center and clean energy growthDiscover the top trending searches of 2024Try these 4 tips for easier last-minute shoppingGo inside the Google Quantum AI lab to learn about how quantum computing worksCrowning Achievement: NVIDIA Research Model Enables Fast, Efficient Dynamic Scene ReconstructionMeet Willow, our state-of-the-art quantum chipCreating opportunity through computer science educationThailand and Vietnam Embrace Sovereign AI to Drive Economic GrowthHere’s how Gemini has helped developers this year.Take our pop quiz for Gemini’s first anniversaryexploreCSR puts university departments on a path toward lasting changeCheck out your 2024 Recap in Google PhotosThe top 10 gifts for the developer in your lifeTransforming Industries with Agentforce, a New Limitless Digital WorkforceHow to generate unit tests with GitHub Copilot: Tips and examplesHow Agentic AI Replicates Human Decision-Making to Transform Customer ServiceHow Agentforce Is Redefining Productivity and Customer Experience in the AI Era
Mon. Dec 23rd, 2024
Trending News: Our remedies proposal in DOJ’s search distribution caseHow Chrome’s Autofill can drive more conversions at checkoutThe latest AI news we announced in DecemberOpenAI’s latest o1 model now available in GitHub Copilot and GitHub ModelsInside the research: How GitHub Copilot impacts the nature of work for open source maintainersListen to our podcast conversation about Project Astra.Introducing Annotated Logger: A Python package to aid in adding metadata to logsEnhance build security and reach SLSA Level 3 with GitHub Artifact AttestationsStable Diffusion 3.5 Large is now available in Amazon BedrockLearnLM outperformed other AI models in a recent technical study.Get the most out of Pixel Screenshots with these 8 tips321 real-world gen AI use cases from the world’s leading organizationsGrupo Petrópolis solves mobile workforce challenges with Android Enterprise2024 at GoogleAI’s in Style: Ulta Beauty Helps Shoppers Virtually Try New HairstylesNieR Perfect: GeForce NOW Loops Square Enix’s ‘NieR:Automata’ and ‘NieR Replicant ver.1.22474487139…’ Into the CloudAnnouncing 150M developers and a new free tier for GitHub Copilot in VS Code5 ways Open Health Stack is helping developers address healthcare gapsNVIDIA Awards up to $60,000 Research Fellowships to PhD StudentsAI at Your Service: Digital Avatars With Speech Capabilities Offer Interactive Customer ExperiencesImbue’s Kanjun Qiu Shares Insights on How to Build Smarter AI AgentsEmail scams surge over the holiday — here’s how Gmail keeps you safeWATCH: Introducing Agentforce 2.0, the Digital Labor PlatformMarc Benioff Weighs In On The AI-Powered FutureTAG Bulletin: Q4 2024Introducing Agentforce 2.0: The Digital Labor Platform for Building a Limitless WorkforceHow an Advanced Reasoning Engine Is Powering the Next Generation of AI AgentsTry our newest 2.0 Experimental Advanced model in Gemini Advanced.Uncovering GStreamer secretsNVIDIA Unveils Its Most Affordable Generative AI SupercomputerAI in Your Own Words: NVIDIA Debuts NeMo Retriever Microservices for Multilingual Generative AI Fueled by DataWe’re updating our Generative AI Prohibited Use Policy.6 unique ways we advanced energy solutions in 2024Easily find educational resources in your preferred language.News Showcase is launching in SwitzerlandThe Adecco Group Scales Recruitment, Accelerating AI Integration with SalesforceAgentforce Brings Vivint Customer Service Teams 24/7 Support5 ways AI will shape businesses in 2025New Amazon EC2 High Memory U7inh instance on HPE Server for large in-memory databases8 ways I use Google Home for cozy, festive holiday vibesWhat’s Next for the Agentic Era? 4 Things Salesforce Futures Is Watching for 2025Tech Leader, AI Visionary, Endlessly Curious Jensen Huang to Keynote CES 2025And that’s a wrap!State-of-the-art video and image generation with Veo 2 and Imagen 3AI startups can apply for our Google for Startups Cloud AI Accelerator nowHow Android Enterprise helps ADMR’s workforce keep patient data safeWhisk: Visualize and remix ideas using images and AIAWS Weekly Roundup: Amazon EC2 F2 instances, Amazon Bedrock Guardrails price reduction, Amazon SES update, and more (December 16, 2024)As Holiday Sales Surge, Retailers Embrace AI Agents, In-Store Pick Up to Close Out 2024What Is Extended Reality?GitHub Availability Report: November 2024Two years of progress for the Google Career Certificates FundNotebookLM gets a new look, audio interactivity and a premium versionGoogle Agentspace is bringing AI agents and AI-powered search to enterprises.Year in Search 2024: The Breakout searches of the yearMarc Benioff, Salesforce Founder: Why Salesforce Isn’t Hiring Software EngineersDiverse and Ethical Product Testing: How Salesforce Builds Trust in Agentforce24 of our favorite AI tips from 2024So many tokens, so little time: Introducing a faster, more flexible byte-pair tokenizerReady Player Fun: GFN Thursday Brings Six New Adventures to the CloudSharing data on our DMA hotels testAndroid XR: The Gemini era comes to headsets and glasses3 artists reimagine AI imagery through speculative photographyOur new deal to remove CO2 from the atmosphere by crushing rocksNow Available – Second-Generation FPGA-Powered Amazon EC2 instances (F2)How to Build Responsible AI with Agentforce | Salesforce CIO CornerDriving Mobility Forward, Vay Brings Advanced Automotive Solutions to Roads With NVIDIA DRIVE AGXListen to a deep dive conversation about Gemini 2.0.New features in Android to help you stay safe from unwanted Bluetooth trackingCodeQL zero to hero part 4: Gradio framework case studyInto the Omniverse: How OpenUSD-Based Simulation and Synthetic Data Generation Advance Robot LearningBuilt for the Era of AI, NVIDIA RTX AI PCs Enhance Content Creation, Gaming, Entertainment and MoreTry Deep Research and our new experimental model in Gemini, your AI assistantIntroducing Gemini 2.0: our new AI model for the agentic eraGemini 2.0: Our latest, most capable AI model yetTrillium TPU, our most powerful AI chip yet, is now generally available.Here are 3 new ways developers can test out Gemini 2.0.Filling your CTV ad break with Google Ad ManagerAI Pioneers Win Nobel Prizes for Physics and ChemistryHow I’m using Pixel to create my holiday cardOur favorite Chrome extensions of 2024What the EU’s new software legislation means for developersTurn Down the Noise: CUDA-Q Enables Industry-First Quantum Computing Demo With Logical QubitsA new approach to data center and clean energy growthDiscover the top trending searches of 2024Try these 4 tips for easier last-minute shoppingGo inside the Google Quantum AI lab to learn about how quantum computing worksCrowning Achievement: NVIDIA Research Model Enables Fast, Efficient Dynamic Scene ReconstructionMeet Willow, our state-of-the-art quantum chipCreating opportunity through computer science educationThailand and Vietnam Embrace Sovereign AI to Drive Economic GrowthHere’s how Gemini has helped developers this year.Take our pop quiz for Gemini’s first anniversaryexploreCSR puts university departments on a path toward lasting changeCheck out your 2024 Recap in Google PhotosThe top 10 gifts for the developer in your lifeTransforming Industries with Agentforce, a New Limitless Digital WorkforceHow to generate unit tests with GitHub Copilot: Tips and examplesHow Agentic AI Replicates Human Decision-Making to Transform Customer ServiceHow Agentforce Is Redefining Productivity and Customer Experience in the AI Era
Mon. Dec 23rd, 2024
Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences
Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. With general availability on July 1, this standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their…

The post Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences appeared first on The Official Microsoft Blog.

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