Trending News: Copado and Agentforce: Automating Release Notes and Accelerating Production DeploymentsCelebrating Microsoft’s 50 yearsVibe coding with GitHub Copilot: Agent mode and MCP support rolling out to all VS Code usersSay Hello to Your New Colleague, the AI AgentYour AI CompanionThe latest AI news we announced in MarchStart building with Gemini 2.5 Pro.How Enterprise General Intelligence (EGI) Will Form a New Business ImperativeThese new features help you easily get started creating YouTube Shorts.3 ways to level up your studying with NotebookLMLocalhost dangers: CORS and DNS rebindingWhy Customers Say Unified Data Is Critical for AI AgentsThe Kindergarten Test: How AI Will Free Workers from DrudgeryNintendo Switch 2 Leveled Up With NVIDIA AI-Powered DLSS and 4K GamingNVIDIA Showcases Real-Time AI and Intelligent Media Workflows at NABFrom Browsing to Buying: How AI Agents Enhance Online ShoppingDiscover STEM stories from the Science Museum Group on Google Arts & Culture.4 ways media and entertainment companies are using GeminiRead Google DeepMind’s new paper on responsible artificial general intelligence (AGI).No Foolin’: GeForce NOW Gets 21 Games in AprilDiscover STEM stories from the Science Museum Group on Google Arts & CultureGoogle’s pro-innovation proposals for the UK copyright frameworkA practical approach to creative content and AI trainingNew in NotebookLM: Discover sources from around the webA New Definition of Smart: Agentic AI’s Impact on Critical ThinkingSpeed Demon: NVIDIA Blackwell Takes Pole Position in Latest MLPerf Inference ResultsNVIDIA’s Jacob Liberman on Bringing Agentic AI to EnterprisesA palace of art online: Discover the Farnesina CollectionHere’s how to watch this year’s Coachella music festival on YouTube.NVIDIA GeForce RTX 50 Series Accelerates Adobe Premiere Pro and Media Encoder’s 4:2:2 Color SamplingFinding answers, building hopeMeet the AWS News Blog team!How we built the new family of Gemini Robotics modelsGitHub found 39M secret leaks in 2024. Here’s what we’re doing to helpImmersive ads are expanding, starting with a new partnership between Ad Manager and Roblox.Amazon API Gateway now supports dual-stack (IPv4 and IPv6) endpointsAccelerate operational analytics with Amazon Q Developer in Amazon OpenSearch ServiceIndustrial Ecosystem Adopts Mega NVIDIA Omniverse Blueprint to Train Physical AI in Digital TwinsAWS Weekly Roundup: Amazon Bedrock, Amazon QuickSight, AWS Amplify, and more (March 31, 2025)Google Slides now uses Imagen 3 and adds other new visual tools.GitHub for Beginners: How to get LLMs to do what you wantThe Rise of AI Developer Tools: A New Era in Code and CollaborationThe newest recipients of Google.org’s AI Opportunity FundHere’s how we’re helping developers build safer apps more efficiently on Google Play and Android.Listen to our podcast episode all about Gemini 2.5.Saltbox Mgmt Modernizes the Buying Experience with Agentforce, Boosting Efficiency and PersonalizationThe Gemini app will offer enterprise-grade data protection for all Google Workspace for Education institutions.New AI-powered weather forecasts are coming to people across Africa.5 new ways we’re helping students and young people learn and grow using AIWe’re launching user choice billing in the UK.How engineers can use one-on-ones with their manager to accelerate career growth3 Reasons Why Unified Data Is More Important than the Latest LLMAccelerating CI with AWS CodeBuild: Parallel test execution now available5 GitHub Actions every maintainer needs to knowThe Adecco Group Launches a New Company, Powered by Salesforce, to Enable Businesses to Integrate Human and Digital Talent SeamlesslyThe Dream Life Awaits: Play ‘inZOI’ on GeForce NOW Anytime, AnywhereTake a look at our 2025 summer travel trends5 tips for summer travel prepFirewall support for AWS Amplify hosted sitesThree new tools to try in Google Meet.Salesforce Exec: How CIOs Can Overcome Hurdles Around Agentic AIBuzz Solutions Uses Vision AI to Supercharge the Electric GridSpring into style with the latest Google Shopping trends.Experience Japan’s tranquil forests in these new digital exhibits.Save the date: YouTube Brandcast is May 14, 2025.Here’s how we’re helping developers build safer Android. apps more efficiently.New tech. New work. Your old value case isn’t enough.Detailed geographic information for all AWS Regions and Availability Zones is now availableGemini 2.5: Our most intelligent AI modelHere’s how we’re helping developers build safer Android apps more efficientlyMastering GitHub Copilot: When to use AI agent modeNVIDIA NIM Microservices Now Available to Streamline Agentic Workflows on RTX AI PCs and Workstations75% of Retailers Say AI Agents Will Be Essential to CompeteAWS Weekly Roundup: Omdia recognition, Amazon Bedrock RAG evaluation, International Women’s Day events, and more (March 24, 2025)Microsoft at 50: The journey and future of the partner ecosystemA maintainer’s guide to vulnerability disclosure: GitHub tools to make it simpleWatch: Why 3 in 4 Retailers Say Agents Will Be Essential Within A YearNew Data: Gen Z Embraces AI for Social Media Spending75% of Retailers Say AI Agents Will Be Essential CompeteExplore Hong Kong cuisine with Nicholas Tse’s Google Maps list4 new partnerships to help water stewardship and sustainable farmingHow Agentforce Is Helping Navigate the Complexity of Tax FilingOur experiment on the value of European news contentWorld Water Day: how GitHub Copilot is helping bring clean water to communities8 universities and schools transforming education with the help of Google AIGmail’s upgraded search results help you find the emails you want, faster.Listen to our podcast episode about the latest Gemini app updates.How Agentic AI Can Fulfill the Promise of Connected CarsGen Z Takes the Wheel: Salesforce Research Shows Strong Demand for AI Agents in Younger GenerationsEPRI, NVIDIA and Collaborators Launch Open Power AI Consortium to Transform the Future of Energy‘Assassin’s Creed Shadows’ Emerges From the Mist on GeForce NOWPersonalized advertising fuels growth and drives competitiveness for European businessesInnovation to Impact: How NVIDIA Research Fuels Transformative Work in AI, Graphics and Beyond6 tips to get the most out of Gemini Deep ResearchVideo: How to create checklists in Markdown for easier task trackingIssueOps: Automate CI/CD (and more!) with GitHub Issues and ActionsFrom Adaptability to AI Literacy: Critical Skills Needed to Succeed in the Digital Labor RevolutionBuilding the AI Powered Workforce: Inside Salesforce’s Strategy for Agentic AI AdoptionNVIDIA Blackwell Powers Real-Time AI for Entertainment WorkflowsNVIDIA Honors Americas Partners Advancing Agentic and Physical AI
Sat. Apr 5th, 2025
Trending News: Copado and Agentforce: Automating Release Notes and Accelerating Production DeploymentsCelebrating Microsoft’s 50 yearsVibe coding with GitHub Copilot: Agent mode and MCP support rolling out to all VS Code usersSay Hello to Your New Colleague, the AI AgentYour AI CompanionThe latest AI news we announced in MarchStart building with Gemini 2.5 Pro.How Enterprise General Intelligence (EGI) Will Form a New Business ImperativeThese new features help you easily get started creating YouTube Shorts.3 ways to level up your studying with NotebookLMLocalhost dangers: CORS and DNS rebindingWhy Customers Say Unified Data Is Critical for AI AgentsThe Kindergarten Test: How AI Will Free Workers from DrudgeryNintendo Switch 2 Leveled Up With NVIDIA AI-Powered DLSS and 4K GamingNVIDIA Showcases Real-Time AI and Intelligent Media Workflows at NABFrom Browsing to Buying: How AI Agents Enhance Online ShoppingDiscover STEM stories from the Science Museum Group on Google Arts & Culture.4 ways media and entertainment companies are using GeminiRead Google DeepMind’s new paper on responsible artificial general intelligence (AGI).No Foolin’: GeForce NOW Gets 21 Games in AprilDiscover STEM stories from the Science Museum Group on Google Arts & CultureGoogle’s pro-innovation proposals for the UK copyright frameworkA practical approach to creative content and AI trainingNew in NotebookLM: Discover sources from around the webA New Definition of Smart: Agentic AI’s Impact on Critical ThinkingSpeed Demon: NVIDIA Blackwell Takes Pole Position in Latest MLPerf Inference ResultsNVIDIA’s Jacob Liberman on Bringing Agentic AI to EnterprisesA palace of art online: Discover the Farnesina CollectionHere’s how to watch this year’s Coachella music festival on YouTube.NVIDIA GeForce RTX 50 Series Accelerates Adobe Premiere Pro and Media Encoder’s 4:2:2 Color SamplingFinding answers, building hopeMeet the AWS News Blog team!How we built the new family of Gemini Robotics modelsGitHub found 39M secret leaks in 2024. Here’s what we’re doing to helpImmersive ads are expanding, starting with a new partnership between Ad Manager and Roblox.Amazon API Gateway now supports dual-stack (IPv4 and IPv6) endpointsAccelerate operational analytics with Amazon Q Developer in Amazon OpenSearch ServiceIndustrial Ecosystem Adopts Mega NVIDIA Omniverse Blueprint to Train Physical AI in Digital TwinsAWS Weekly Roundup: Amazon Bedrock, Amazon QuickSight, AWS Amplify, and more (March 31, 2025)Google Slides now uses Imagen 3 and adds other new visual tools.GitHub for Beginners: How to get LLMs to do what you wantThe Rise of AI Developer Tools: A New Era in Code and CollaborationThe newest recipients of Google.org’s AI Opportunity FundHere’s how we’re helping developers build safer apps more efficiently on Google Play and Android.Listen to our podcast episode all about Gemini 2.5.Saltbox Mgmt Modernizes the Buying Experience with Agentforce, Boosting Efficiency and PersonalizationThe Gemini app will offer enterprise-grade data protection for all Google Workspace for Education institutions.New AI-powered weather forecasts are coming to people across Africa.5 new ways we’re helping students and young people learn and grow using AIWe’re launching user choice billing in the UK.How engineers can use one-on-ones with their manager to accelerate career growth3 Reasons Why Unified Data Is More Important than the Latest LLMAccelerating CI with AWS CodeBuild: Parallel test execution now available5 GitHub Actions every maintainer needs to knowThe Adecco Group Launches a New Company, Powered by Salesforce, to Enable Businesses to Integrate Human and Digital Talent SeamlesslyThe Dream Life Awaits: Play ‘inZOI’ on GeForce NOW Anytime, AnywhereTake a look at our 2025 summer travel trends5 tips for summer travel prepFirewall support for AWS Amplify hosted sitesThree new tools to try in Google Meet.Salesforce Exec: How CIOs Can Overcome Hurdles Around Agentic AIBuzz Solutions Uses Vision AI to Supercharge the Electric GridSpring into style with the latest Google Shopping trends.Experience Japan’s tranquil forests in these new digital exhibits.Save the date: YouTube Brandcast is May 14, 2025.Here’s how we’re helping developers build safer Android. apps more efficiently.New tech. New work. Your old value case isn’t enough.Detailed geographic information for all AWS Regions and Availability Zones is now availableGemini 2.5: Our most intelligent AI modelHere’s how we’re helping developers build safer Android apps more efficientlyMastering GitHub Copilot: When to use AI agent modeNVIDIA NIM Microservices Now Available to Streamline Agentic Workflows on RTX AI PCs and Workstations75% of Retailers Say AI Agents Will Be Essential to CompeteAWS Weekly Roundup: Omdia recognition, Amazon Bedrock RAG evaluation, International Women’s Day events, and more (March 24, 2025)Microsoft at 50: The journey and future of the partner ecosystemA maintainer’s guide to vulnerability disclosure: GitHub tools to make it simpleWatch: Why 3 in 4 Retailers Say Agents Will Be Essential Within A YearNew Data: Gen Z Embraces AI for Social Media Spending75% of Retailers Say AI Agents Will Be Essential CompeteExplore Hong Kong cuisine with Nicholas Tse’s Google Maps list4 new partnerships to help water stewardship and sustainable farmingHow Agentforce Is Helping Navigate the Complexity of Tax FilingOur experiment on the value of European news contentWorld Water Day: how GitHub Copilot is helping bring clean water to communities8 universities and schools transforming education with the help of Google AIGmail’s upgraded search results help you find the emails you want, faster.Listen to our podcast episode about the latest Gemini app updates.How Agentic AI Can Fulfill the Promise of Connected CarsGen Z Takes the Wheel: Salesforce Research Shows Strong Demand for AI Agents in Younger GenerationsEPRI, NVIDIA and Collaborators Launch Open Power AI Consortium to Transform the Future of Energy‘Assassin’s Creed Shadows’ Emerges From the Mist on GeForce NOWPersonalized advertising fuels growth and drives competitiveness for European businessesInnovation to Impact: How NVIDIA Research Fuels Transformative Work in AI, Graphics and Beyond6 tips to get the most out of Gemini Deep ResearchVideo: How to create checklists in Markdown for easier task trackingIssueOps: Automate CI/CD (and more!) with GitHub Issues and ActionsFrom Adaptability to AI Literacy: Critical Skills Needed to Succeed in the Digital Labor RevolutionBuilding the AI Powered Workforce: Inside Salesforce’s Strategy for Agentic AI AdoptionNVIDIA Blackwell Powers Real-Time AI for Entertainment WorkflowsNVIDIA Honors Americas Partners Advancing Agentic and Physical AI
Sat. Apr 5th, 2025
Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences
Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. With general availability on July 1, this standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their…

The post Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences appeared first on The Official Microsoft Blog.

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