Zoom’s AI-First Transformation to Boost Business Productivity, Collaboration

Zoom, a company that helped change the way people work during the COVID-19 pandemic, is continuing to reimagine the future of work by transforming itself into an AI-first communications and productivity platform. In this episode of NVIDIA’s AI Podcast, Zoom CTO Xuedong (XD) Huang shares how the company is reshaping productivity with AI, including through its Zoom AI Companion 2.0, unveiled recently at the Zoomtopia conference. Designed to be a productivity partner, the AI companion is central to Zoom’s “federated AI” strategy, which focuses on integrating multiple large language models.

Huang also introduces the concept of “AUI,” combining conversational AI and graphical user interfaces (GUIs) to streamline collaboration and supercharge business performance.

Time Stamps

6:49: The fundamental capabilities of generative AI

8:20: Zoom’s approach to AI, including the use of small language models

11:20: Zoom’s “federated AI” strategy, integrating multiple AI models

13:10: Introducing the concept of “AUI.”

20:00: Huang on how AI will impact productivity and everyday tasks

29:00: How Zoom helps business leaders understand AI and return on investment of AI projects

32:50: Huang’s near-term outlook on the development of AI

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